Lois-An Gregory – solli Sessions Season 4
Principal Strategy & Insights Lead, Google
Watch the full episode below:
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AI, Trust & Patient Behaviour: Lois-An Gregory on the Future of Healthcare Search
In this episode of the solli Sessions podcast, Lois-An Gregory, Principal Strategy & Insights Lead at Google, discusses how AI is transforming the way patients search for healthcare information, why health literacy and trust are becoming increasingly important, and how data-driven insights can help healthcare organisations create more meaningful patient experiences.
What to expect from this episode
- Understanding Modern Patient Behaviour – Why long-held assumptions about patients are changing and what today’s healthcare organisations need to understand.
- The Rise of AI Search – How conversational AI is transforming the way people discover and engage with healthcare information.
- Health Literacy & Trust – Why clearer communication and greater accessibility are essential to improving patient outcomes.
- Finding Meaning in Data – How asking better questions helps organisations uncover more valuable insights and make smarter decisions.
- The Future of Healthcare Innovation – From personalised medicine to AI-driven healthcare experiences, the trends shaping the industry’s next chapter.
Whether you’re a healthcare marketer, digital strategist, or healthcare leader, this episode offers thoughtful perspectives on how technology and human understanding can work together to create better experiences for patients and better outcomes for the industry.
Don’t miss this conversation with one of the industry’s leading voices on AI, patient insights, and the future of healthcare communications.
To dive into all solli Sessions podcast episode click HERE.
