Adam Marks – solli sessions Season 4
Senior Manager, Omnichannel Operations & Customer Experience, Regeneron
Watch the full episode below:
Listen to the full episode on Spotify:
Speed, Customer Experience & AI: Adam Marks on the Future of Pharma Marketing
In this episode of the solli Sessions podcast, Adam Marks, Senior Manager of Omnichannel Operations & Customer Experience at Regeneron discusses why customer experience should be at the heart of every engagement, how AI is accelerating content creation, and why connecting data, media and measurement is key to delivering more meaningful healthcare experiences.
What to expect from this episode:
- Customer Experience First – Why pharma should focus less on channels and more on delivering relevant, personalised experiences.
- AI & Speed to Market – How artificial intelligence is helping brands create, review and deliver content faster.
- Smarter Measurement – Why strong measurement frameworks and connected data are essential for better decision-making.
- The Future of Pharma Marketing – How brands are taking greater ownership of content, data and customer engagement.
Whether you’re a pharma marketer, commercial leader or customer experience professional, this episode offers practical insights into the technologies and strategies shaping healthcare marketing.
Don’t miss this conversation with one of the industry’s leading voices on customer experience and digital transformation.
To dive into all solli Sessions podcast episode click HERE.
