The Rise of Publisher In-Housing

How Publishers' Diversifications Are Quietly Shaking Up the Agency Balance

Richard Springham
17th June 2024

In the ever-evolving media landscape, a transformation is quietly taking place. Media publishers, traditionally known for their focus on content and advertising reach within their own platforms, have been increasingly venturing into territories once reserved for traditional pharma marketing agencies.

This gradual revolution sees publishers leveraging their vast reservoirs of user data, extensive networks of patients & healthcare professionals (HCPs), and trusted relationships with key opinion leaders (KOLs) to offer a suite of sophisticated services far beyond their usual scope.

No longer confined to their own platforms, these publishers have expanded into bespoke content creation, strategic audience planning, cutting-edge programmatic advertising, and global KOL management. They are not just broadening their portfolios—they are redefining the rules of engagement.

For those agencies offering these services for pharma clients, whilst publishers may never have the ‘chops’ of a special agency, it may be worthwhile leaning in towards partnerships with these increasingly proactive and powerful publishers. For everyone else, innovative publishers may hold a secret code for finding cut-throughs in your campaigns.

We look at the services increasingly offered in the rise of publisher in-housing and its potential impact on the agency balance.

Publisher In-Housing Services

  1. Content Creation

Drawing from years of producing top-quality content that attracts audiences onto their platforms, publishers have a keen sense of what resonates and trends with audiences. This expertise allows for the creation of compelling, engaging material for brands. Specially created content teams are popping up to offer broader content for clients to use on the publisher’s own platforms and, more broadly, across the marketing ecosystem.

  1. Key Opinion Leader (KOL) Management

With their extensive networks and trusted industry relationships, publishers excel in KOL management. They can identify the right influencers, negotiate partnerships, and oversee content creation and distribution, leveraging their credibility to amplify brand messages.

  1. Research and Insights

Publishers leverage their vast data reservoirs to offer detailed, standalone research and insights. Their in-house capabilities provide brands with bespoke research projects, helping them understand market trends, consumer behavior, and competitive landscapes, enabling differentiated strategic planning.

  1. Audience Planning

Forward-thinking publishers are diversifying their audience planning services beyond their platforms. By aggregating user data and offering performance tracking, strategic recommendations, and segmentation services, they can help brands optimize media placements and campaign strategies for better engagement and ROI… both on the publisher’s own platform and beyond.

  1. Programmatic Advertising

Publishers are increasingly developing in-house biddable toolkits for both on-site and off-site placements, either independently or through third-party partnerships, to maximize revenue opportunities. Moving away from the simpler ‘plug-and-receive’ revenue model, where inventory is merely opened up, they are now seeking higher margins through data partnerships, exclusive sell-ins, and other innovative approaches within the programmatic space.

Where Traditional Agencies Still Outshine Publishers… For Now

While publishers are making moves in this space, there are areas where they may struggle to compete with traditional pharma marketing agencies’ services. However, the question remains: for how long? Some of these areas include:

  • Integrated Campaigns: They excel at creating cohesive, multi-channel campaigns, ensuring a unified brand message across all touchpoints.
  • Creative Innovation: Agencies are known for their innovative and memorable campaign ideas that engage audiences uniquely.
  • Advanced Analytics and Measurement: They offer detailed reporting, precise ROI calculations, and sophisticated attribution modeling.
  • Regulatory Compliance Expertise: Agencies have dedicated teams ensuring all marketing materials comply with industry regulations and standards locally and globally.

Conclusion

The rise of publisher in-housing is a quiet yet significant development in the global pharma media industry, offering both challenges and opportunities.

Traditional pharma marketing agencies should be aware of and adapt to stay relevant while also being open-minded to these publishers’ unique position in approaching campaigns.

This trend underscores the importance of agility and collaboration in navigating the ever-changing media environment. The future of media and advertising will likely see more hybrid models, where publishers and agencies work together to deliver the best results for their clients.

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