Preparing for Impact: Brian Rourke’s Path to Point of Care Prominence

Brian Rourke was hired by Outcome Health in March 2020, two weeks before Covid ground the country to a halt and roughly a year before the company was acquired by PatientPoint. He spent a sizable percentage of his first 18 months with the organization working from afar, which left him feeling disconnected from his colleagues and his mission. But even amid the pandemic – and the uncertainty that accompanies any corporate merger, even purposeful ones like PatientPoint and Outcome – Rourke quickly found his footing.

To hear his manager at the time tell it, Rourke was very much thrown into the deep end of the swimming pool. “I was always kind of a lone wolf. I never really had anyone else on my business and I was very protective of it,” recalls PatientPoint SVP, client solutions Jamie McWalter, who was then Outcome’s VP of sales. “I realized that, with everything going on, I was going to have to give Brian some rope and see how he does with it.”

Rourke rose to the occasion. While he remembers those first months as something of a blur, he played a big role in not just reassuring pandemic-dazed clients but also steadying the Outcome team. “Lots of sellers are super task-oriented and are good at checking off boxes on their list,” McWalter continues. “Right from the beginning Brian was thinking two or three steps beyond that. He was capable, he was smart, he was strategic… He really cared.”

Rourke himself looks back at that early stretch as a career-defining experience. “It was...