Inside the Digital Doctor’s Lounge: Understanding How Physicians Connect & Collaborate Online

From busy public feeds to trusted, clinician-only spaces, doctors are redefining how and why professional dialogue and education happen online

Sponsored by Sermo
16th October 2025

Social media has woven itself into the fabric of nearly every profession, and medicine is no exception. For healthcare professionals, these digital spaces offer unique opportunities for networking, knowledge sharing, and professional development. However, not all social platforms serve these purposes equally.

A recent Sermo survey of 115 physicians sheds light on where and how doctors are engaging online, revealing a significant trend: when it comes to professional engagement, doctors gravitate toward HCP-only platforms. The findings point to a broader shift in how physicians want to interact online – a preference for dedicated, trusted environments where clinical conversations can flourish without the noise and privacy concerns of open forums. As physicians navigate the digital landscape, their choices reflect a need for value, relevance, and a vetted peer community. This article explores the key findings from Sermo’s new study, examining why dedicated professional platforms are becoming the preferred digital gathering place for doctors today.

The Digital Divide: Public vs. Professional Platforms

Physicians today are active on a wide array of social media platforms for both personal and professional reasons. For personal use, familiar names like Instagram (58%) and Facebook (56%) dominate. However, the landscape changes when the purpose shifts from personal to professional. While platforms like LinkedIn, X, and Instagram still see professional use, dedicated HCP-only...

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